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Refund Policy

SGMHA REFUND POLICY

 

 

SGMHA/PAC PLAYER WITHDRAW & REFUND POLICY


From time to time, players will withdraw from Spruce Grove Minor Hockey Association (SGMHA) for any number of reasons. SGMHA recognizes this will happen and have taken the time to formalize this policy while taking into consideration overall planning and financial aspects to running the association.


WITHDRAW POLICY


A notification of a player's withdrawal once registered is to be sent to the office by email. Once this notification is received by the office, SGMHA will cancel the registration and, if applicable, issue a refund based on the policy below. The individual(s) withdrawing is/are not permitted to participate in any further activities/events within SGMHA as of the withdrawal date (this includes practices, games/team functions/camps). The SGMHA administrator will notify the requesting party once the withdrawal process have been completed and submit a refund statement at that time. The SGMHA Administrator will issue a refund cheque/credit card based on the following refund policy: (Late Fees, Conditioning Camp Fees are non-refundable)


REFUND POLICY


A full refund of the divisional base fee, less an admin fee of $75, will be issued for any player that chooses to withdraw prior to Aug 15 of the current season. After Aug 15, a written request will need to forwarded to the Board for review, stating the reason for withdrawal for a refund to be considered. Players who withdraw once teams are formed and budgets approved, will still be responsible for the team expenses that are fixed costs up to the date of withdrawal (i.e., any costs that are not dependent on the number of players participating). PAC & U13AA team seed payments will be refunded based on approval by the PAC Committee.


EXCEPTIONS


In addition to the above, the following will take precedence:
  • SGMHA reserves the right to review and issue refunds based onindividual withdrawal request for health related circumstances,relocation etc.
  • All players successful in making an Elite team in anotherassociation will receive a 100% refund.
  • All refunds are made by either cheque or credit card based onwhat was used in the registration process.

PLEASE NOTE: ANY FUNDS THAT ARE SHOWING IN A PLAYER’S SGMHA ACCOUNT AFTER TWO YEARS OF NON REGISTRATION TO THE ASSOCIATION WILL BE FORWARDED TO THE SGMHA HARDSHIP FUND. THERE IS NO EXCEPTION TO THIS RULE.